Client Development Coordinator

Location: Charlotte, NC; Tampa, FL; Nashville, TN.

Status: Full-time, Hybrid

Fisher Phillips, a premier international labor and employment law firm, is seeking a skilled and experienced Client Development Coordinator to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

The Client Development Coordinator serves as part of the Marketing & Business Development (MBD) Team, supporting a wide range of marketing and business development initiatives that elevate our brand, engage our clients, and expand our market presence. In this role, you will be working in a fast-paced, collaborative environment where your creativity and entrepreneurial spirit are highly valued. This position reports to the Firm’s Senior Client Development Manager and will provide direct support to several Industry Teams and firmwide initiatives, including the Firm’s client feedback, lateral partner integration, and alumni programs.

Key Responsibilities

Industry Teams

• Help plan and execute client-facing events, webinars, and sponsorships.
• Assist with the development of industry-focused marketing collateral to reflect recent developments, firm capabilities, and strengths.
• Conduct market, industry, and company research in support of business development initiatives. Monitor competitor activity to inform strategies.
• Track business development activities and maintain internal reporting dashboards.
• Provide administrative support as needed for the industry teams.

Client Feedback Program

• Coordinate the development and administration of client feedback surveys and interviews.
• Maintain a calendar of outreach efforts both internally and externally to ensure timely action and follow-up.
• Compile client information for key stakeholders in advance of client interviews.

Lateral Partner Integration

• Assist with the development and management of partner integration plans and monitor progress against integration benchmarks (e.g., internal introductions, client introductions, matter and client onboarding, BD engagement).
• Facilitate introductions between lateral hires and key internal colleagues and practice groups.
• Draft internal progress reports to be shared with firm leadership.

Alumni Program

• Assist in developing and executing the firm’s alumni engagement strategy.
• Maintain the firm’s alumni database, ensuring accurate and up-to-date contact and employment information.
• Organize alumni-focused events such as networking receptions, CLE sessions, and virtual gatherings.
• Draft alumni newsletters, announcements, and social media posts.

Requirements

• 2–3 years of relevant experience in business development, marketing, or client services, preferably within a law firm or other professional services environment.
• Demonstrate strong organizational skills with the ability to prioritize deadlines, remain composed under pressure, and manage a high volume of work in a fast-paced environment.
• Work effectively both independently and collaboratively as part of a team.
• Exhibit accountability, adaptability, creativity, collaboration, inclusivity, and a solutions-driven mindset.
• Travel occasionally to provide onsite support for events and conferences.
• Maintain proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, Excel, and Teams.
• Understand marketing technologies, including marketing automation tools, social media platforms, CRM systems, and experience management tools.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.