CLIENT ACCOUNT SPECIALIST

At Fisher Phillips, we know exceptional talent is the key to our success, to providing the best service to our internal and external clients. Being a part of the Fisher Phillips team means you will work with cutting-edge technology in a professional and fun environment under leadership ready to invest in your professional development. If you have a growth mindset, are eager to challenge yourself, and desire to work with a team of professionals instituting change on an ongoing basis, keep reading.

THE OPPORTUNITY

Fisher Phillips, an international labor and employment law firm, is seeking a talented Client Account Specialist to support our firm's needs. As a Client Account Specialist, you will play a key role in facilitating the payment of outstanding invoices. Your responsibilities will include:

• Providing clients and billing attorneys with reports, copies of invoices, and other necessary documents.
• Generating monthly reminder statements.
• Preparing collection letters.
• Updating the collection database with the status of collections efforts.

This position offers the flexibility of hybrid/remote work from any of our offices. For more information about our locations, please visit our website at www.fisherphillips.com.While this role allows for hybrid/remote work, you will generally need to be available during standard business hours.

POSITION RESPONSIBILITIES

• Law firm collections experience using Aderant.
• Review aged A/R and communicate with billing attorneys, billing specialists, and clients as approved by the billing attorney to ensure timely collections of A/R.
• Proactively manage problematic A/R and work with the collections team, billing attorney, and billing specialist to resolve and ensure timely collections of A/R.
• Consistently update the collections database with the status of collection efforts.
• Create clear and concise spreadsheets outlining billing, payments, and outstanding invoices to facilitate payment of outstanding invoices.
• Assist the billing department with projects and other duties assigned by the Director of Billing & Collections.

REQUIREMENTS

• Bachelor's Degree.
• 3 + years experience working in a law firm as an A/R professional.
• 3 + years experience with A/R success in facilitating payment of outstanding invoices.
• EPLI (Insurance) experience.
• Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets.
• Intermediate to advanced knowledge of collection software.
• Knowledge of the firm's business process and business operations.

WHAT WE PROVIDE

Fisher Phillips is committed to attracting the best Professional Staff, we offer competitive salaries and an expansive benefits package deal for our eligible Staff including Performance-based Salary Increases, Affordable Health and Life Insurance with Medical, Dental and Vision coverage, Health Savings Account/Flexible Spending Accounts, Sick Time, Paid Time Off, Paid Holidays, 401(k) and Profit Sharing. Our Firm supports personal wellness and provides a thriving Wellness Program, 24/7 Telehealth Services and Employee Assistance Program. We also offer optional benefits such as Critical Care, Student Loan Refinancing Program, Pet Insurance and more.

No relocation costs. Principals only; no calls please.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.

The hourly rate range for this position is $33.75 - $38.46. Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.